INSTALLING THE PULSE SECURE VPN CLIENT ON A MAC
- Apr 06, 2017 Looks like MacOS Sierra broke Junos Pulse (VPN client). I launch a connection and it wipes out my save connections. Does not connect. I tried to add a new connection and it's not able to connect to the service.
- FAQ: Pulse Secure SSL VPN Are you a VUMC employee? Visit the VUMC VPN web page. On a Mac, the SSL VPN Client will work sporadically. Ensure the Mac feature 'Back to my Mac' is disabled as it causes conflicts with the client's operating port. Once disabled, restart the client.
Tour Start here for a quick overview of the site Help Center Detailed answers to any questions you might have Meta Discuss the workings and policies of this site.
Temporarily change your security preferences.
Before you can install the Pulse Secure client, you must temporarily change your Security preferences:
Before you can install the Pulse Secure client, you must temporarily change your Security preferences:
- Click the Apple Menu and choose System Preferences, then Security & Privacy.
- Click the padlock icon and enter your computer password.
Note: If you are using a Smith-owned Mac that is bound to AD, enter your network password. - On the General tab, change the Allow apps downloaded from: setting to App Store and identified developers.
- Leave the Security & Privacy window open for now.
Download the Pulse Secure Client.
- Download the Pulse Secure Client for Mac from the Smith Software site.
- Double-click the pluse_v5.......pkg to start the install.
- Accept the defaults and if prompted, enter for your username and password to install new software.
- Restart your computer.
Configure a Connection to Smith
- Open Pulse Secure. A Pulse Secure icon (a fancy S for Secure) will appear in the top menu bar.
- From the Connection Bar, click the plus-sign to add a connection.
- The Type of Connection should read: Policy Secure (UAC) or Connect Secure (VPN)
- In the Name field, enter a name for your Profile (for example, Smith).
- In the Server URL field, enter vpn.smith.edu
- Click Add to save the profile.
- Click connect and login with your Smith username and password (do not include the @smith.edu to the username)
- Starting July 29, 2019, Duo Two-factor authentication will be added to Pulse Secure. However, you do not see the normal Duo authentication screen, please follow these instructions to make your connection.
Pulse For Mac
You are now using the Pulse Secure for a secure connection back to Smith.
Restore your Security preferences.
Return to the Security & Privacy window you modified in Part 1 to restore your previous settings:
- Change the Allow apps downloaded from: setting to Mac App Store and identified developers.
- Click the padlock icon to save your changes and prevent further changes.
Virtual Private Networking (VPN) software creates an encrypted connection between your off-campus computer and the campus network. Members of the university community can use VPN software to connect securely to the campus network from off-campus (e.g., to access some campus servers or online library databases). Pulse Secure VPN software is available to members of the university community at no cost from the Supported Software & Downloads page.
Note: These instructions are for connecting to the UMASS VPN realm. If you need to connect to a departmental realm, please contact your department's IT professional.
Step 1: Obtain & Install Pulse Secure VPN Software
Please consult with the IT professional in your department before making changes to your university-owned computer.
- Open thePulse Secure VPN Client software page. From the Download box (on right), click the Pulse Secure VPN Client Mac OS X file. The Web Login screen will appear.
- In the Web Login screen, enter your NetID and NetID password. The Pulse Secure Installer will automatically download.
- Find the Pulse Secure Installer file in your Downloads folder and right click > Open on the icon to install. The Pulse Secure Installer will open.
- Follow the steps in the installer. You may be prompted to enter your computer's Administrator name and password.
Step 2: Connect to VPN
Pulse Secure Terminal Services Client For Mac
- Go to Finder > Applications > Pulse Secure. Pulse Secure will open.
- In the Pulse Secure window, click the plus sign (+) on the bottom left corner of the screen to add a new connection. The New Connection window will open.
- In the New Connection window:
- In the Name field, enter a name for the VPN connection
- In the Server URL field, enter sslvpn.umass.edu.
- Click Add. You will return to the Pulse Secure window.
- Next to your new VPN connection, click Connect. The Realms screen will appear.
- In the Realms screen, select UMASS. Click Connect. The Sign in screen will appear.
- In the Sign in screen:
- In the User name field, enter your NetID.
- In the Password field, enter your NetID password.
- Click Connect. You will return to the Pulse Secure window.
- To end your VPN session, click Disconnect.